Hi, I’m Susan Eldridge

I train orchestras and classical music organisations to build strong teams and communicate with clarity.


I coach musicians and staff to build resilience and lead cultural change.


I research how trauma-informed practice can reshape orchestral and classical music workplaces for the better.

Susan’s training is remarkable. I thought I was clued up and experienced in giving feedback, but there were a few game changing approaches that will totally change my experiences with giving feedback. Even the stuff I thought I knew was affirmed and expanded on with opportunities to talk to others in the same boat. Using classical music examples was a welcome change to translating corporate speak to music speak and Susan really understands the whole culture - from within, outside, and adjacent. I can’t recommend this PD highly enough.
— Associate Conductor (August 2025)
I feel more secure in my ability to self-regulate, and I can now understand specifically why I feel uncomfortable in these situations. I witnessed moments of my coworkers being given feedback last week, and I was able to analyse the way the feedback was being given, the way it was being received, and my own reaction as a bystander in much greater detail. This has really helped me understand how I can react better when I am receiving feedback in the future. Thank you for an amazing experience that I will take with me for the rest of my life.
— Stage & Orchestra Manager (August 2025)

✦ League of American Orchestras (USA)

✦ West Australian Symphony Orchestra (AUS)

✦ Tasmanian Symphony Orchestra (AUS)

✦ Auckland Philharmonia (NZ)

✦ Australian Youth Orchestra (AUS)

✦ Melbourne Youth Orchestras (AUS)

✦ Divisi Vocal Ensemble (AUS)

✦ The Juilliard School (USA)

✦ College Music Society (USA)

✦ NIDA National Institute of Dramatic Art (AUS)

✦ Young Classical Artists Trust (UK)

✦ Royal Northern College of Music (UK)

✦ Australian National Academy of Music (AUS)

✦ Australian Music Examinations Board (AUS)

✦ Leeds Arts University (UK)

✦ Melbourne Recital Centre (AUS)

✦ Arts Centre Melbourne (AUS)

✦ Support Act (AUS)

✦ Arts Centre Wellbeing Collective (AUS)

✦ Screen Well (AUS)

In case we haven’t yet met yet, here are just some of the organisations who have trusted me as a trainer, facilitator or learning designer.